Shipping policy
At SHEQUE, we are committed to delivering your jewelry safely, securely, and on time. Each piece is carefully packaged to ensure it reaches you in perfect condition.
Free shipping
We are pleased to offer complimentary shipping on all orders within the United States. No minimum purchase is required—luxury delivered, effortlessly.
Order processing
- Ready-to-ship orders are typically processed within 1–3 business days.
- Made-to-order items require up to 2–3 weeks for processing, as each piece is specially crafted just for you with the utmost care and precision.
- During peak seasons, promotions, or holidays, processing times may be slightly extended.
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Times
Standard shipping: 2–7 business days
Delivery timelines are estimates and may vary depending on your location and external factors such as weather or carrier delays.
Order tracking
All shipments include tracking information. You can monitor your package using the tracking link provided in your shipping confirmation email.
Signature requirement
For security purposes, certain high-value orders may require a signature upon delivery. This ensures your jewelry is received safely.